At First Reliant Services, we ensure that:
All clients are treated with kindness, dignity, compassion and respect.
We take time to listen to clients and that they are involved in making decisions about their care.
Our clients have enough time to ask questions before agreeing to a plan.
We respond appropriately to clients' experiences.
There is a structured line of accountability.
All workers adhere to the GSCS Codes of Conduct.
There is an ongoing training and development programme.
A robust recruitment and selection policy is operated.
Service provision is regularly reviewed and evaluated.
A policy of constant monitoring, feedback, support and supervision is implemented.
There is an ongoing training and development programme.
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